Terms and Conditions

  1. The H Wash Free Detergent Kitchen Retailer Promotion is the offer by the Promoter of 12 months free detergent (the “Gift”) based on purchases of “Eligible Appliances”. Claims are valid for purchases made between 1st October 2020 00:01 and 30th June 2021 23:59 and for which the Promoter has received a completed and valid claim before Midnight on 31st July 2021.

  2. Provided a purchase has been competed a claim can be made for more than one Hoover Promotion.

  3. H Wash Free Detergent – Kitchen Retailer Promotion only applies to purchases of the following Hoover appliances from eligible retailers:

    3a. “Eligible appliances”:

    United Kingdom, Channel Islands, Isle of Man, Northern Ireland:
    HBWMO 96TAHC-80
    HBWM 916TAHC-80
    HBWM 914SC-80
    HBWM 816S-80
    HBWM 814D-80
    HBWM 814S-80
    HBWM916DCB/1-80
    HBWM814DCB/1-80
    HBWD8514DCB/1-80
    HBWDO 8514TAHC-80
    HBWD 8514TAHC-80
    HBWD 8514D-80
    HBWD 8514DAC-80
    HBWS 58D1AE -80
    HBWS 58D1ACE-80
    HBWS 59D1AE-80
    HBWS 59D1ACE-80
    HBD 585D1AE/1-80
    HBDS 585D1ACE-80
    HBWM 814SAC-80
    VISION/E
    HODP0507BI
    HODP0007BI
    HOZP0447BI
    HOAZ7173IN WF/E
    HOAZ 8673 IN/E
    HOZ7173IN WF/E
    HOZ5870IN
    HOAZ 7150 IN/E
    HOAZ7801IN/E
    HOAZ 7150 WI/E
    HOZ3150IN WIFI
    HOE3184IN WIFI
    HSO8650X/E
    HOC3H3058IN
    HOC3H3158IN WIFI
    HOC3H3358IN
    HOC3H5058IN
    HOC3T3058BI
    HOC3T3058BI WIFI
    HOC3T3258BI
    HOC3T5058BI
    HO7D3120IN
    HO9DC3E3078IN
    HO7DC3E3078IN
    HO9DC3UB308BI
    HO7DC3UB308BI
    HO9DC3B308IN
    HO7DC3B308IN
    HO9DC3H308IN
    HOZP9177BI
    HOZP7976B WIFI
    HOZP717IN/E
    HO9D3120IN
    HO9D337IN
    HOMS6508X/E
    HOMS6908LX/E

    Republic of Ireland:
    HBWMO 96TAHC-80
    HBWDO 8514TAHC-80
    HBWOS 69TAMCBET80
    HBWM 914DC-80
    HBWM 84TAHC-80
    HBWD 8514DC-80
    HBDOS 695TAMCET80
    HBWS 48D2ACE-80
    HBWS 49D2ACE-80
    HBDS 485D2ACE-80
    HBWM814DC-80
    HMC 440 TVX
    HOZP9177BI
    HOZP7976B WIFI
    HOZP717IN/E
    VISION/E
    HODP0507BI
    HODP0007BI
    HOZP0447BI

    3b. Eligible retailers: Kitchen Studio & Independent UK, Kitchen Studio & Independent Northern Ireland and Kitchen Studio & Independent ROI

  4. Purchases of graded, seconds, replacements and imperfect products are excluded from the Promotion.

  5. All appliances purchased on a trade or contract basis (i.e. non consumer purchases) are excluded from the Promotion.

  6. The promotion is open to residents of the United Kingdom, Channel Islands, Isle of Man, Northern Ireland and the Republic of Ireland only.

  7. The Promotion, which starts on 1st October 2020 and runs until 30th June 2021, only applies to purchases made on or between these dates. Claims must be received by the Promoter before Midnight on 31st July 2021 and the Promoter will not accept any claims received subsequently.

  8. The Promotion is offered via participating retailers only and only participating retailers will have the official advertising literature.

  9. How to Claim:

    A. In order to claim the Gift, claimants must fully complete the online claim form (including full Receipt and SKU number) selecting their preference of either Ariel original washing liquid or Fairy non bio detergent. The online claim form is available on www.rewardsfromhoover.com/freedetergent

    B. Purchasers must wait 14 days before making a claim from the date of purchase.

    C. Claims must be received by the Promoter before Midnight on 31st July 2021 and the Promoter will not accept any claims received subsequently.

    D. If an SKU number cannot be provided at the time of the claim because the appliance has not been delivered, please state when the delivery is expected and complete the claim after delivery has taken place and by the 14th August 2021.

    E. A copy of original purchase receipts must be provided for claim forms. For the avoidance of doubt, copies of deposit receipts and/or order confirmations will not be accepted. Purchasers can contact MLP for assistance via the contact us form found www.rewardsfromhoover.com/freedetergent/contact. Offices are open 9.00am – 5.30pm, Monday to Friday excluding Public and Bank Holidays.

    F. Claimants must be aged 18 years or above.

  10. Upon submitting the online claim form, claimants must allow 5 working days for the claim to be validated by the promoter. You will be sent an email notification to confirm whether the claim has been accepted or rejected by the promoter, and with next steps on when to receive your gift if your claim has been approved.

  11. Claimants should allow up to 28 working days from the date of validation to receive their gift. Please note it can take up to 5 working days for the gift to be received once it has been dispatched. The 12 months’ supply of detergent will be sent in one delivery.

  12. Claims are posted at claimants’ risk and proof of sending is not proof of receipt.

  13. The Promoter reserves the right to investigate and undertake all such action, as is reasonable, to protect itself against fraudulent or invalid claims including, without limitation, to require claimants to provide further verification as to proof of purchase. In addition, the Promoter reserves the right to reject those claims which are, in their opinion, fraudulent or invalid.

  14. Online claims will require an email address to be entered before submitting a claim.

  15. All claim forms and copies of purchase order receipts, once received by the Promoter, will become its property and will not be returned to claimants therefore please ensure you keep a copy. The decision of the Promoter in all matters is final and binding and no correspondence shall be entered into.

  16. By submitting a claim, claimants agree to be bound by these terms and conditions.

  17. The Promoter reserves the right to withdraw, extend or amend the terms of this promotion at any time due to circumstances beyond its control.

  18. All correspondence should be sent to The H Wash Free Detergent – Kitchen Retailer Promotion, The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG.

  19. The Promotion is subject to the laws of England and Wales and the courts of England and Wales shall have non-exclusive jurisdiction.

  20. The Promoter is Hoover LTD, Pentrebach Road, Pentrebach, Merthyr Tydfil CF48 4TU.

  21. This Promotion is carried out and facilitated by the Marketing Lounge Partnership on behalf of the Promoter.

  22. The Data Controller and Data Processor (as defined in the General Data Protection Regulations ((EU) 2016/679)) is the Marketing Lounge Partnership of The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG. The privacy policy for this campaign can be found here.

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